Shipping policy
Shipping Policy
Last Updated: January 1, 2026
Thank you for shopping with Sansheng. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.
Our goal is to provide reliable shipping services and transparent delivery information for customers within the United States.
Shipping Destination
Sansheng currently ships to addresses within the United States.
At this time, we do not offer international shipping through this website.
Order Processing Time
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
Orders placed after business hours or on holidays will begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
After your order has been shipped, estimated delivery is:
Standard Shipping: 3–7 Business Days
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, or other unforeseen circumstances.
Shipping Fees
Shipping charges are based on the order subtotal before taxes and discounts.
Standard Shipping Rates
| Order Subtotal | Shipping Fee |
|---|---|
| USD $80.00 or more | Free Standard Shipping |
| Under USD $80.00 | Flat Rate: USD $10.00 |
The applicable shipping cost will be displayed during checkout before payment is completed.
Shipping Carriers
Orders may be delivered by one of our shipping partners, including but not limited to:
- USPS
- UPS
- FedEx
The shipping carrier is selected based on the destination and service availability.
Order Tracking
After your order has been shipped, a shipping confirmation email containing your tracking number will be sent to the email address used when placing the order.
Customers may track their shipment directly through the carrier's tracking system.
Shipping Address
Please carefully verify your shipping address before submitting your order.
Sansheng is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
If you need to modify your shipping address, please contact our customer service as soon as possible before your order has been shipped.
Undeliverable Packages
Packages returned because of:
- Incorrect shipping address
- Refused delivery
- Failure to collect the package
may require additional shipping charges for reshipment.
Shipping Delays
Delivery may occasionally be delayed due to circumstances beyond our control, including:
- Severe weather
- Transportation disruptions
- Carrier delays
- Peak holiday shipping periods
- Natural disasters
- Government restrictions
We appreciate your patience should any unexpected delays occur.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact us within 7 days after the expected delivery date.
To help us investigate your request, please provide:
- Your order number
- Photos of the damaged item (if applicable)
- Photos of the shipping package (if applicable)
Our customer service team will assist you in resolving the issue.
Manufacturing Information
Our products are manufactured at:
No. 238 Xindun Road
Xindun Village
Xintang Town
Zengcheng District
Guangzhou, Guangdong
China
Orders placed through this website are fulfilled from shipping facilities located within the United States.
Contact Information
If you have any questions regarding shipping or your order, please contact us.
Brand: Sansheng
Email: service@sansheng.com
Phone: +1 256 207 8694
Customer Service Address
8171 US Highway 431
Suite E
Albertville, AL 35950
United States