Contact Us

Thank you for choosing Sansheng. If you have any questions regarding our products, orders, shipping, returns, or other inquiries, our customer support team is here to help.

Contact Information

Brand: Sansheng

Email: service@sanshen.shop

Phone: +1 (256) 207-8694

US Customer Service & Return Address:

8171 US Highway 431

Suite E

Albertville, AL 35950

United States

Manufacturing Facility

No. 238 Xindun Road, Xindun Village

Xintang Town, Zengcheng District

Guangzhou, Guangdong

China

Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM (CST)

Closed on weekends and U.S. public holidays.

Shipping Information

We currently ship within the United States.

• Free Standard Shipping on orders of $80 or more
  
• $10 Flat Shipping Fee on orders under $80
  
• Processing Time: 1–3 Business Days
  
• Estimated Delivery: 3–7 Business Days
  

Returns

Eligible items may be returned within 30 days of delivery. Please contact service@sanshen.shop before returning any item.

Response Time

Our customer support team typically responds to all inquiries within 1–2 business days.