Privacy policy

Privacy Policy

Last Updated: January 1, 2026

Welcome to Sansheng. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by third-party payment providers)
  • Order history

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Date and time of your visit
  • Referral website
  • Cookie identifiers

This information helps us improve website performance and customer experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Respond to inquiries
  • Process refunds and returns
  • Send order confirmations and shipping updates
  • Improve website functionality
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

We only use your information for legitimate business purposes.

Payment Information

Payments are securely processed through trusted third-party payment providers.

Sansheng does not store your complete credit card or payment information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Improve browsing experience
  • Measure website traffic
  • Analyze website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers when necessary, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Customer support platforms
  • Fraud prevention services

These providers only receive the information necessary to perform their services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Although we strive to use commercially reasonable security measures, no method of online transmission or electronic storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Complete your orders
  • Provide customer service
  • Meet legal and accounting requirements
  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Marketing Communications

If you subscribe to our newsletter, we may send promotional emails regarding products, services, or special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Please review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Brand: Sansheng

Email: service@sansheng.com

Phone: +1 (256) 207-8694

Customer Service Address

8171 US Highway 431

Suite E

Albertville, AL 35950

United States